Terms and Conditions

  1. Detailed description of goods and/or services
    Infinity Wellness Centre is a business in the wellness industry that offers various services to provide an integrated and holistic approach to healing, personal growth and reaching your life’s passion.
  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of email. (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

    4. Return and Refunds policy
    The provision of goods and services by Infinity Wellness Centre is subject to availability. In cases of unavailability, Infinity Wellness Centre will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20 % administration fee.
    (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

    5. Customer Privacy policy
    Infinity Wellness Centre shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

    6. Payment options accepted
    Payment may be made via Visa and MasterCard.

    7. Card acquiring and security
    Card transactions will be acquired for Infinity Wellness Centre via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

    8. Customer details separate from card details
    Customer details will be stored by Infinity Wellness Centre separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

    9. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

    10. Responsibility
    Infinity Wellness Centre takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

    11. Country of domicile
    This website is governed by the laws of South Africa and Infinity Wellness Centre chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

    12. Variation
    Infinity Wellness Centre may, in its sole discretion, change this agreement or any part thereof at any time without notice.

    13. Company information
    This website is run by Infinity Wellness Centre (Pty) Ltd. (sole trader / private company / close corporation) based in South Africa trading.

    14. Infinity Wellness Centre contact details
    Company Physical Address: D102C Summerhills Drive, Summerveld, Hillcrest, Durban.

Email: conrad@askandreceive.co.za | Telephone: 082 451 2410